• PARTS PLUS    ASE Certified    4.9 Star Google Rating
  • 5215 KALAMAZOO AVE
    KENTWOOD, MI 49508
    616-281-5150

  • 1850 28TH STREET SE
    GRAND RAPIDS, MI 49508
    616-452-0977

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NORTH AMERICAN WARRANTY

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed

NORTH AMERICAN WARRANTY

All Parts Plus Car Care Center Customers who received the North American Warranty Statement are protected from unexpected repairs on parts for 24,000 miles or 24 months and 12,000 miles or 12 months on labor, whichever comes first. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.






Nationwide Warranty Coverage


The North American Warranty covers parts for 24 months or 24,OOO miles and labor for a period of 12 months or 12,OOO miles, whichever comes first.

Normal Warranty Coverage can include:

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the North American Warranty outside of the 25-mile radius of the original service dealer:


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES

  • HAVE QUESTIONS?
    Thomsons Auto Repair Inc.

What People Say About Us


  • -Dana J.

    Great customer service, always making sure customers are satisfied. They take time to show and explain the repairs. Very down to earth family oriented. Definitely NOT your typical auto shop. Clean bathroom, and beautiful, nice option for snacks or drink and free fresh popcorn while you wait!


  • -Ryan L.

    If I could give more than 5 stars I would. These guys are absolutely great!! They do not nickel and dime you, and they are very honest with their work and recommendations. Had some exhaust work done, and I thought it would take them 3-4 days, judging by how many cars were in the parking lot...nope...done the next day in the afternoon. I was very impressed...price was as quoted with no additional "surprises" in the repair...I found my forever repair place...Thanks to all at Thomson's!!!


  • -Alexander W.

    I took my 2009 Jeep Wrangler into Thomson's, with a whole shopping list of things that went wrong with the vehicle. Shawn and his team worked tirelessly to make sure that my vehicle was fixed properly and quickly, to accommodate my timelines. The customer service was outstanding, and their knowledge behind their work is even better. I could not be more satisfied with the work they have done, and I would recommend them before any other shop around!


  • -Rob P.

    They're always very helpful and very knowledgeable. The prices are reasonable and they're very friendly. They also always explain exactly what's wrong with your car or what they have to do. I would recommend them to anyone.


  • -My Heavenly Home And Paper Crafting

    Thomson's is amazing! Very, very trustworthy. Repairs are always done right, and always done in an excellent amount of time. The prices are always good, and they are ALWAYS willing to talk you through the repairs needed. I would highly recommend Thomson's for all your automotive repair!


  • -Audra D.

    These guys are GREAT!!!!! Even got my car back the next day, problem fixed!!! Very pleased!!!


  • -Jill M.

    They're honest and get the work done when they tell you it will be done. Toyota had issues and I was able to get car fixed at more reasonable price than dealership and get on road faster!!!!


  • -Terry C.

    My wife and I have heard a lot of positive remarks about Thomsons auto repair. I just took my Windstar in for a few repairs and I am pleased with the results. Their price is reasonable and the staff are very informative and friendly. We have further repairs to be done on our vehicles and you can bet we will be taking our vehicles to Thomsons for repairs in the future. I would recommend Thomsons Auto Repairs to everyone we know.

Call Us! 616-281-5150 - Kentwood OR (616) 452-0977 - Grand Rapids

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