Parts Plus Car Care Center Customers who received the North American
Warranty Statement are protected from unexpected repairs on parts for 24,000 miles or 24 months and 12,000 miles or 12 months on labor, whichever comes first. If you have a
problem with a covered repair performed at a Parts Plus Car Care Center
simply call 1-877-252-4609 (toll-free). The Warranty Administrator will
direct you to a Car Care Center in the market for repairs. If there is no
Car Care Center in the market, they will direct you to one of more than
35,000 participating repair facilities for service. The repair facility will
obtain authorization from the Warranty Administrator and perform the repair
on your vehicle. Once the repair is completed, the shop will contact the
Warranty Administrator. You pay nothing for covered repairs.
If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.
The North American Warranty covers parts for 24 months or 24,OOO miles and labor for a period of 12 months or 12,OOO miles, whichever comes first.
Normal Warranty Coverage can include:
DRIVE AXLE/DIFFERENTIAL ASSEMBLY
BODY, PAINT, MOLDING REPAIR
Great customer service, always making sure customers are satisfied. They take time to show and explain the repairs. Very down to earth family oriented. Definitely NOT your typical auto shop. Clean bathroom, and beautiful, nice option for snacks or drink and free fresh popcorn while you wait!
If I could give more than 5 stars I would. These guys are absolutely great!! They do not nickel and dime you, and they are very honest with their work and recommendations. Had some exhaust work done, and I thought it would take them 3-4 days, judging by how many cars were in the parking lot...nope...done the next day in the afternoon. I was very impressed...price was as quoted with no additional "surprises" in the repair...I found my forever repair place...Thanks to all at Thomson's!!!
I took my 2009 Jeep Wrangler into Thomson's, with a whole shopping list of things that went wrong with the vehicle. Shawn and his team worked tirelessly to make sure that my vehicle was fixed properly and quickly, to accommodate my timelines. The customer service was outstanding, and their knowledge behind their work is even better. I could not be more satisfied with the work they have done, and I would recommend them before any other shop around!
They're always very helpful and very knowledgeable. The prices are reasonable and they're very friendly. They also always explain exactly what's wrong with your car or what they have to do. I would recommend them to anyone.
Thomson's is amazing! Very, very trustworthy. Repairs are always done right, and always done in an excellent amount of time. The prices are always good, and they are ALWAYS willing to talk you through the repairs needed. I would highly recommend Thomson's for all your automotive repair!
These guys are GREAT!!!!! Even got my car back the next day, problem fixed!!! Very pleased!!!
They're honest and get the work done when they tell you it will be done. Toyota had issues and I was able to get car fixed at more reasonable price than dealership and get on road faster!!!!
My wife and I have heard a lot of positive remarks about Thomsons auto repair. I just took my Windstar in for a few repairs and I am pleased with the results. Their price is reasonable and the staff are very informative and friendly. We have further repairs to be done on our vehicles and you can bet we will be taking our vehicles to Thomsons for repairs in the future. I would recommend Thomsons Auto Repairs to everyone we know.